Cancellation Policy
We understand that plans may change. To ensure
fairness and maintain the quality of our service,
the following cancellation policy applies:
Cancellations made more than 48 hours before
the scheduled appointment/event: full refund of
the amount paid.
Cancellations made between 24 and 48 hours
before: 50% of the total amount will be retained.
Cancellations made within 24 hours of the
scheduled appointment/event: the full amount
will be retained and is non-refundable.
Thank you for your understanding and
cooperation
Waiting Policy
During the booking process, we will provide you with your arrival time. At the airport, we will calculate a 1-hour waiting time from your landing time, which is included in the price. After this time, you will be charged a waiting fee